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Policies/Terms

Return Policy

Naturally we want you to be happy and satisfied,please contact us if there is something we can help you with. help@compostingplace.com . We will work with you to reach an agreement. The buyer is responsible for shipping both ways if you simply change your mind.For shipping damages be sure to document it with the carrier as ultimately said party is responsible. Before doing anything else  taking digital pictures is always a good idea.  Most products are manufacture warranty for one year for workmanship defects, many are longer. Contact customer service for any other problems first. If you receive your product and it appears to be defective, please do not return the product to Buck Branch Enterprize before contacting.

Damaged Good Policy

Take delivery. Note damage on bill of lading. Take pictures and use the form to contact customer support  right away if there was damage during shipping.   help@compostingplace.com  If you received an order that was damaged in shipping, please use the form and contact us. Do not return the item to us as the shipping carrier must have the opportunity to establish a claim and, possibly, inspect the damaged carton. If the shipping carrier cannot verify that there is a covered loss under the transit insurance because an item has been returned to us, or its condition of receipt has been compromised, we reserve the right to deduct a loss percentage up to and including the full purchase price of the product. All products have  a warranty for workmanship defects. Many of these items are large and heavy and odd shaped. We will do our best to resolve and problems.

Payments

Presently you may select PayPal, Visa, MasterCard, American Express, and Discover  and check out thru our secure account.   Remember if you select PayPal you will go to that account and must return to this site to complete the order.  If you want to send a personal check it will be  accepted as payment and the order will process and ship upon clearance of the check. 

 

SHIPPING RATES

Your shipping is FREE to 48 of USA states. Everywhere else must contact us to determine availability.

 

CURRENCY

all prices are in US dollar amounts


Credit Card Processing

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